Privacy Policy
1. Data We Collect
When you submit a contact or lead form, we collect: name, email address, phone number, and any message details you provide. We may also collect technical data (IP address, browser type) via cookies for analytics and advertising as described in our Cookie Notice.
2. Purpose and Legal Basis
We process your data to respond to inquiries, provide services under a contract, and, with your consent, for marketing. Legal bases: your consent, performance of a contract, and our legitimate interests. This complies with the Law of Ukraine No. 2297-VI of 1 June 2010 'On Personal Data Protection'.
3. Data Sharing and Storage
We do not sell your data. We may share it with service providers (hosting, CRM, advertising platforms) under data processing agreements. Data is stored securely on servers located in the EU/Ukraine and retained only as long as necessary for the purposes above.
4. Your Rights
You have the right to access, rectify, erase, restrict or object to processing, and to withdraw consent. To exercise these rights, email contact@planebounds.com. You may also lodge a complaint with the Parliament Commissioner for Human Rights or, for consumer matters, the State Service of Ukraine for Food Safety and Consumer Protection. This aligns with the Law of Ukraine No. 3153-IX of 10 June 2023 'On Protection of Consumer Rights'.
5. Cookies and Advertising
We use cookies and similar technologies for analytics and advertising, including remarketing. We obtain your consent before setting non-essential cookies, in line with the Law of Ukraine No. 2297-VI of 1 June 2010 'On Personal Data Protection'.
6. E-commerce Identification
As required by the Law of Ukraine No. 675-VIII of 3 September 2015 'On Electronic Commerce', business identification details are published below.
7. Contact and Complaints
For any privacy questions or complaints, contact us using the details below. We aim to respond within 30 days.